If you choose to use this site or to create an account on the Chapel of the Flowers website (“COF”) site, certain information such as but not limited to: (i) First and last name (ii) email (iii) home address and (iv) wedding related information. This information is collected for several reasons, including: (i) for personal identification; (ii) to complete a quote. (iii) to allow us to contact you for customer service purposes, if necessary; (iv) to customize the content of the COF website and materials to meet your specific needs; and (v) to make product improvements to COF. In addition, we may need your e-mail address to facilitate communication between you and other third partie s.
As a COF User you will also occasionally receive updates from us about sales in your area, special offers, new COF services, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages. Please see our Opt-Out policy, under the FAQs below, for details.
COF values opinions and comments from Users, so we periodically conduct online surveys. Participation in these surveys is optional. Typically, the information is aggregated and used to make improvements to the COF website and to develop appealing content, features and promotions for users. Survey participants are anonymous unless otherwise stated in the survey.
Third Parties offering Promotions, Products, or Services
We automatically log generic information about your computer and your computer’s connection to the Internet, which we call “session data.” Session data consists of your device information, IP address, operating system and browser software information, and the activities conducted by the user while using the COF. An IP address is a number that lets computers attached to the Internet, such as our web servers, know where to send data back to the user, such as the pages of the site the user wishes to view. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. It is possible to determine from an IP address a visitor’s Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity. We may also use some session data, such as the pages you visited on our site, to send you e-mail messages focused on destinations that you may be interested in, unless you previously opted out of receiving such messages. We also use session data to help prevent fraud or unauthorized use of our site.
From time to time we may add or enhance services available via COF. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. For example, if you email us with a question, we will use information such as your email address, name and the nature of the question, to respond to your question. We may also store such information to assist us in making the COF better and easier to use.
With whom (if anyone) will my personal information be shared?
We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Occasionally, COF will hire a third party to act on our behalf for projects such as market-research surveys and contest-entry processing, or will contract with a third party to provide co-branded products, such as a COF credit card. In such cases, COF will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for the purpose(s) for which it has been provided.
How can I opt-out of receiving your promotional emails?
If you would prefer not to receive further messages from COF, please click on the “Unsubscribe” link at the bottom of one of our emails. This will remove your email from our company updates and promotions. You may still receive emails from our web site if continue to request quotes.
What other information should I know about my privacy?
COF may disclose personal information if required to do so by law, court order, as requested by other government or law enforcement authority, or in the good faith belief that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of COF or its affiliated companies or when we have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with our rights or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities. In addition, if COF or substantially all of its assets are acquired, the personal information of our customers will most likely also be transferred in connection with such acquisition.
Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is our priority. For more information about phishing, you may want to visit the Federal Government website “On Guard Online” at http://onguardonline.gov/phishing.html.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), therefore we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Notice of changes
We reserve the right to modify this Policy at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. This policy was last modified on 08/15/2015.
If you have any questions regarding this Policy, you may contact us using the information below:
Chapel of the Flowers Customer Service
1717 Las Vegas Blvd.
Las Vegas, Nevada 89104 USA