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Chapel of the Flowers Terms & Conditions

Automatic Payment Options and Payment Scheduling

AUTOMATIC PAYMENTS:

If you have elected to use the automatic payment option you must also agree to the following:

  • You are hereby electing and providing an electronic record of your authorization for the payment schedule created.
  • You are hereby giving authorization to charge the card provided in the amount delineated on your payment schedule on the dates specified.
  • If we are unable to collect a payment for any reason, we will make reasonable attempts to reach you but in all cases you will be subject to the standard payment and cancellation policies listed below.

Deposits, Rescheduling, and Cancellations

DEPOSIT:

The initial booking payment, including the required package deposit and venue fee, is refundable for up to seventy-two (72) hours after the booking is made. After seventy-two (72) hours it becomes non-refundable, but it is extendable and transferable for up to one (1) year.

CANCELLATIONS:

If you cancel your ceremony more than forty-five (45)days before your originally confirmed date and time, we will gladly refund all payments except for your initial booking payment of the required package deposit and venue fee.

However, all amounts paid become non-refundable within forty-five (45) days of your initially confirmed date and time. Once within the 45-day window of the original booking date, only credit will be given for date changes and are subject to rescheduling fees and additional policies below.

If you contact us within seven (7) days of your confirmed ceremony date and time, and you want to move your ceremony to another date less than seven (7) days from your original date.

Rescheduling will not be allowed: If you contact us within seven (7) days of your ceremony date and time, and want to reschedule your ceremony to another date more than seven (7) days from the original date and time. If you need to reschedule under these circumstances, you must purchase an entirely new ceremony plan as we will have already prepared for your ceremony with staff, products and services.

CHANGE OF DATE, TIME, OR CHAPEL:

  • RESCHEDULING OR CHANGING THE CEREMONY DATE, TIME OR CHAPEL:
    • A Rescheduling Fee is waived for your first change of date, time, or chapel if you call more than forty-five (45) days before your confirmed ceremony date and time.
    • A Rescheduling Fee of $100.00 will be charged:
      • For all additional changes of date, time, or chapel made after your waived first time regardless of how many days away your ceremony is scheduled.
      • For your first change of date, time, or chapel if you call less than forty-five (45) days before your confirmed ceremony date and time.
  • CEREMONY CANCELLATIONS: If your ceremony is canceled more than forty-five (45) days before your originally confirmed wedding date and time, a refund of any payments made towards your ceremony will be based on the items selected and/or included in your ceremony. The refund will never include your initial booking payment of the required package deposit and/or venue fee deposits. However, all amounts paid become non-refundable within forty-five (45) days of your initially confirmed date and time. Once within the 45-day window of the original booking date, only credit will be given for date changes and are subject to rescheduling fees and additional policies below.
  • RECEPTION CANCELLATIONS or CHANGES: Receptions may or may not require a non-refundable deposit. Depending on the venue and the menu, a deposit could be required and is deemed a final charge. If your reception is canceled forty-six (46) days prior to your reception date, a refund of payments made towards your reception will be granted; excluding any non-refundable deposits. However, all amounts paid become non-refundable within forty-five (45) days of your confirmed reception date and time. Once within the 45-day window of the original reception date, all changes are subject to rescheduling fees and a separate booking (additionally, a separate payment) will need to be made.
  • HOTEL CANCELLATIONS: All hotel bookings are final sales and will only be refundable if purchased with insurance.
  • RESCHEDULING OR CHANGING THE CEREMONY DATE, TIME OR CHAPEL:
    • A Rescheduling Fee is waived for your first change of date, time, or chapel if you call more than forty-five (45) days before your confirmed ceremony date and time.
    • A Rescheduling Fee of $100.00 will be charged:
      • For all additional changes of date, time, or chapel made after your waived first time, regardless of how many days away your ceremony is scheduled.
      • For your first change of date, time, or chapel, if you call less than forty-five (45) days before your confirmed ceremony date and time.
      • If you contact us within seven (7) days of your confirmed ceremony date and time, and you want to move your ceremony to another date less than seven (7) days from your original date.
      • Rescheduling will not be allowed: If you contact us within seven (7) days of your ceremony date and time, and want to reschedule your ceremony to another date more than seven (7) days from the original date and time. If you need to reschedule under these circumstances, you must purchase an entirely new ceremony plan as we will have already prepared for your ceremony with staff, products and services.
  • RESCHEDULING DUE TO TARDINESS:
    • CEREMONY COUPLE: We recommend selecting a package that includes courtesy limousine service to and from the Chapel. If you decline our courtesy limousine service or choose to arrive on your own, please arrive at least thirty (30) minutes prior to your ceremony time and check in at the Main Lobby.
      • If you arrive late, your ceremony may be rescheduled to the next available time. Keep in mind that the next available time may be the following day.
      • A possible $100.00 rescheduling fee may apply. Please review our Rescheduling and Cancellation Policies above.
    • CEREMONY GUESTS: If your guests arrive late, we cannot hold a ceremony from starting. *Once the ceremony starts, late guests may not enter the chapel.
      • If you choose not to proceed with your ceremony because of late guests, your ceremony may be rescheduled to the next available time. Keep in mind, that the next available time may be the following day.
      • A possible $100.00 rescheduling fee may apply. Please review our Rescheduling and Cancellation Policies above.
  • HOLIDAY FEE: A holiday fee of $100 will be applied to all packages for the following (including but not limited to) days: Valentine's Day, Fourth of July, and New Year's Eve. Contact your Wedding Planner directly to verify if the fee applies to your chosen wedding date.

Payments and Balance Due

  • To ensure your special day is everything you hope for, we require the balance to be paid in full at least forty-five (45) days prior to your ceremony. If the balance remains unpaid forty-four (44) days before your ceremony, a $100 late fee will be added to your account.
  • If the balance is still unpaid seven (7) days after the late fee is applied, we will charge the credit card on file to collect the remaining amount. Should the transaction fail, your ceremony, along with any additional products or services, may be subject to cancellation or additional fees.
  • We accept Visa, MasterCard, American Express, and Discover, each of which will incur a nominal processing fee whether debit or credit. We do not refund processing fees.
  • We accept Money Orders and Cashier's Checks; please include both parties’ first and last names along with your plan number, these can be made out to: Chapel of the Flowers 1717 S. Las Vegas Blvd Las Vegas, NV 89104.
    • Please add tracking to the delivery. We do not accept personal checks. All money orders need to be received no later than forty-five (45) days before the wedding to avoid any late fees.
  • All payments made within forty-five (45) days of your ceremony and after your ceremony has been completed are non-refundable.